How does it benefit me?

Mushrooms have been used for thousands of years across various cultures, and modern science supports their effectiveness. It's like harnessing the power of nature for your overall well-being. Read more about Adaptogens in our blog section.

Should I take your products every day and can I mix them?

Yes, you can take our products daily to consistently support your health and well-being. They are designed to be safely mixed, allowing you to customize your routine to fit your specific needs.

Why don't you do mushroom blends ?

Blends are great for immune support due to their high levels of Beta Glucans, but they do not give you the mushroom-specific effects. We are interested in the unique potential each mushroom has.

Are these psychdel*c mushrooms?

Nope, even though all mushrooms are magical, Our products are 110% legit, we’re all about crafting cool stuff that amps up your brainpower, Enlightenment and boosts your mood, and makes you feel awesome! So, no psychdel*cs here for now

Best time to take functional mushrooms?

Lions mane 1:1 extract should be taken in the morning on an empty stomach. feel free to adjust to fit your routine.

What's the secret to a fantastic mushroom product?

Strong healthy mushrooms, organic, extracted, no MOG (mycelium on grain) and third party testing,

Do you offer samples?

At the moment, I am afraid not. Our products are expensive to create and we believe that you will not regret ordering them. For the best value, consider our subscription service where you can save up to 20% you get the benefits and the savings, with the flexibility to cancel anytime, hassle-free.

How will I feel when taking these products?

Users often report increased energy, improved focus, and a greater sense of well-being. Some also experience reduced stress and better overall mood. Results can vary, so it's best to see how your body responds.

What if I am not happy with the results?

We offer a 30-day money-back guarantee with no conditions or questions asked. We stand by our products and want you to feel confident in your purchase. If you're not satisfied after a few weeks of use, simply contact us for a full refund. You have nothing to lose!

Refund policy

Return & Refund Policy

Last updated: 27 March 2025

We stand behind the purity of our products—and your right to change your mind. If something doesn't feel right, we'll make it right. Here's everything you need to know about returns, refunds, and how to get support.

1. Return Eligibility

We accept returns of unopened products within 30 days of delivery. No restocking fees. No complicated hoops. Just a simple promise:

To be eligible for a return:

The product must be unused, unopened, and in its original packaging.
The return request must be initiated within 30 days of receiving your order.
You'll need to provide proof of purchase (e.g., order confirmation number or receipt).

2. What Can't Be Returned

We're committed to quality and safety, so there are a few cases where returns can't be accepted:

Products that have been opened or used.
Items returned more than 30 days after delivery.
Goods marked as final sale (though we generally avoid this practice).
Any product that was custom-made or personalised.

If you're unsure, email us—we'll help clarify before you send anything back.

3. Free Return Shipping (EU Only)

We offer free return shipping within the European Union. Once your return is approved, we'll email you a prepaid return label. For all other regions, return shipping is at the customer's expense.

4. How to Start a Return

To request a return, please email us at info@mycogenius.com with:

Your order number
The reason for the return
A photo (if the product is damaged or incorrect)

We'll get back to you within 1–2 business days with instructions and a return shipping label (if eligible).

5. Where to Send Returns

Approved returns should be shipped to:

Mycogenius B.V.
Korte Lijnbaanssteeg 1, 4209
1012 SL Amsterdam, The Netherlands

We strongly recommend using a tracked and insured shipping method if you're returning the package on your own. We can't issue a refund for items we don't receive.

6. Refunds

Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be issued to the original payment method within 5–10 business days.

Refunds cover the full product amount. Shipping fees (if any) are non-refundable unless the return was due to our error (e.g., damaged or incorrect item).

7. Exchanges

We currently do not offer direct exchanges. If you'd like a different product, we recommend returning your original item and placing a new order.

8. Gifts & Store Credit

If your item was marked as a gift at checkout and shipped directly to you:

You'll receive a store credit once the return is received.
If the item wasn't marked as a gift or was shipped to the original purchaser, the refund will be issued to the original payment method.