Terms of service

Terms & Conditions

Last updated: March 27, 2025

Welcome to mycogenius.com (the “Site”), owned and operated by Mycogenius B.V., headquartered in Amsterdam, The Netherlands. These Terms & Conditions (“Terms”) outline the rules and expectations for your use of our Site, products, and services. By visiting our Site or making a purchase, you agree to these Terms.

Please read them carefully. If anything’s unclear, we’re here to help—email info@mycogenius.com.


1. Who We Are

Mycogenius exists to offer 100% pure, science-backed functional mushroom products that support focus, clarity, and long-term brain health. Everything we do is guided by transparency, sustainability, and simplicity.

Company Details:
Mycogenius B.V.
Korte Lijnbaanssteeg 1, 4209
1012 SL Amsterdam, The Netherlands
Company Reg: 81896395
VAT: NL862261168B01
RSIN: 8622.61.168


2. Use of the Site

By using our Site, you confirm that:

  • You’re at least the age of majority in your country.

  • You agree not to use the Site for any unlawful or unauthorized purpose.

  • You won’t attempt to access systems, data, or code that is not intended for public use.

All content on this Site—including product descriptions, images, copy, and branding—is the intellectual property of Mycogenius and may not be reused without permission.


3. Product Information

We strive to present all products accurately, including descriptions, pricing, and availability. However:

  • We reserve the right to modify product details at any time without prior notice.

  • Product availability may change, and certain items may be limited or discontinued.

We do not guarantee that the information on the Site will be error-free, but we’re committed to correcting inaccuracies quickly.


4. Orders & Payments

When you place an order:

  • You agree to provide accurate, complete billing and shipping information.

  • Your order is subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.

  • Full payment is required before shipment.

Prices are shown in EUR and include VAT where applicable. Shipping fees are calculated at checkout.

We process payments securely via trusted third-party providers (e.g., Shopify Payments, PayPal). We do not store or access your full credit card details.


5. Shipping & Delivery

Please refer to our Shipping & Returns Policy for full details.

Key points:

  • Orders are typically shipped within 1–2 business days.

  • Delivery timeframes vary by location.

  • You’ll receive tracking details once your order has been dispatched.

We are not liable for delays caused by carriers, customs, or events outside our control (e.g., weather disruptions, strikes).


6. Returns & Refunds

We offer a 30-day return window on unopened products in original condition. Returns are free within the EU and carry no restocking fees.

Please see our Return Policy for full conditions and how to initiate a return.


7. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. We recommend consulting a healthcare provider before starting any new supplement—especially if pregnant, nursing, or under medical supervision.

Mycogenius does not provide medical advice. Information on this Site is for educational purposes only.


8. Intellectual Property

All content on the Site—including trademarks, product names, copy, imagery, and logos—is owned or licensed by Mycogenius. You may not copy, reproduce, or redistribute any part of this content without written consent.


9. Limitation of Liability

To the extent permitted by law, Mycogenius shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the Site or products.

  • Any issues arising from third-party services (e.g., payment providers, carriers).

  • Any reliance you place on product information, reviews, or educational content on the Site.

Use of our Site and products is at your own discretion and risk.


10. Governing Law

These Terms are governed by the laws of The Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the Dutch courts.


11. Updates to These Terms

We may update these Terms occasionally. The latest version will always be posted on this page with the “Last updated” date. Continued use of the Site after changes implies acceptance of the new Terms.


Questions?

We’re here to make everything clear. For any questions or concerns about these Terms, contact us at:

info@mycogenius.com
Mycogenius B.V., Korte Lijnbaanssteeg 1, 4209
1012 SL, Amsterdam, The Netherlands